Thank you!

by on May 14, 2012

Making a sale at your Etsy shop is all about connection!  As soon as you are done celebrating, here’s the next steps:

Remember to say "Thanks!"

1. Communicate!  Write back to your customer with an immediate convo.  Thank them!  Share your joy! If payment has come though your Paypal account, let them know you will be shipping right away.

2. Pack your item!  Make a pretty package (see our blog article “People DO judge a book by its cover”).  Make a secure package!

3. Ship as soon as possible.

4. Mark the order as “shipped” in your Sold Orders page.  If you have a tracking number you can add it here and your customer will be thus officially notified that their order is on the way.

5. Leave your own feedback once everything is complete, and did we mention that you can thank your customer.  Again.  You can also encourage positive feedback for your shop by politely asking for it.  Etsy suggests a note such as…. “I want you to be completely satisfied! Please let me know if there are any issues or questions with your order. If you’re pleased with your purchase, please feel free to leave me feedback.” And include a link to the Feedback page.

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Illustration courtesy and © Sarah at ClipAndPin on Etsy:  www.etsy.com/shop/ClipAndPin

 

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A comment on the “Treasuries Sell Stuff ” article that I wrote in March turned me on to a nifty tool for sharing Etsy Treasuries on a blog or a website – such as here at MyEtsyBlog.com.

The Etsy Treasury Posting Tool at stylishhome.com gives you easy instructions and an online form for getting the code that pulls an Etsy treasury onto your own blog page.  All you need to know is how to edit your web pages in HTML mode.  You just get your Treasury ID over at Etsy, paste it into the form at stylishhome.com and select what sort of display you want (a grid with titles and cost, or rows of thumbnail images, or a grid of thumbnails), and generate the code.  Then copy that, place it onto your own blog page, and publish.

Presto!  Your Treasury appears, completely linked and ready for your visitors to enjoy.  The Treasury below is one I created recently – Waterfalls of Springtime!

Nice tool (and thanks to Sheila for sharing it!)

‘WaterFalls of Springtime’ by BlueOtterArt

It’s springtime, and the rivers are high! Mountaintop snowmelt fills streams and rivers with crystal water, singing loudly, joyfully, tumbling to the sea.

An original watercolor painting- abstract- Petals in the Waterfall - SunnyLeeStudio Deep Bump - handspun yarn, super bulky weight - SpincycleYarns Waterfall, linocut with watercolor - BlueSkyArtwork Starry Night Covered Jar - muddyfingers
Earth Day Swirl Felted Soap from Organic Goats Milk - Engelfelt Spring Runoff - Meditative Print of Splashing Mountain Waterfall in springtime mossy green, rust, gold - BlueOtterArt Natural stone necklace - Watercolors - AuthenticStone Waterfall-Fine Art Photography-Wall Art-Home Decor-8X10 Print - carensilvestri
Quest, print - CathyMcMurray Nautical storm waves copper whitewater pendant, perfect for surfers and sailors alike - DreamofaDream STREAMING WATER linocut - WingedLion Quilt - Contemporary Geometric in Blues - OOAK - Dreaming of Swirls - Unique - malibuquilts
Trout Fishing Watercolor Print from original Painting By Dean Crouser - DeanCrouserArt Waterfall Cutting Board/Serving Tray No.085 Black Walnut - JonathanJanuary Koi in Waterfall art print by Sebastian Orth japanese style tattoo image fish water - OtherworldTattoo Original Watercolor Landscape - Boundary Waters Rapids - WilliamLSpencer

Treasury tool by StylishHome.

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